Privacy Policy

Last updated: May 2026

Taskwell is registered in England & Wales. We are committed to protecting your personal data and being transparent about how we use it. This policy explains what information we collect, why we collect it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

The data controller for your personal data is Taskwell, registered in England & Wales. For any data-related queries, you can contact us via the contact page.

2. What data we collect

We may collect the following personal data:

• Contact and enquiry data: your name, email address, phone number, and any details you share when you fill in our contact form or book a call through Calendly.
• Usage data: information about how you interact with our website, collected via Google Analytics 4. This includes pages visited, time on site, approximate location (country/city), device type, and traffic source. This data is aggregated and does not identify you personally.
• Communications: records of any emails or messages you send us.

We do not collect sensitive personal data (such as health information or financial data) and we do not collect data from children under the age of 16.

3. How we use your data

We use your data to:

• Respond to your enquiries and provide the services you have requested.
• Schedule and manage calls booked through our website.
• Send you information you have requested (such as our free guide), where you have given consent.
• Understand how visitors use our website and improve its content and performance (via Google Analytics).
• Comply with our legal obligations.

4. Legal basis for processing

We process your personal data under the following legal bases:

• Legitimate interests: responding to your enquiries and managing our business relationship with you.
• Consent: where you have explicitly opted in to receive marketing communications. You can withdraw consent at any time.
• Legal obligation: where we are required to process data to comply with the law.

5. Third parties

We use the following third-party services which may process your data on our behalf:

• Google Analytics 4 (website analytics): We use Google Analytics 4 to collect aggregated usage data. Google LLC processes this data on our behalf and may transfer it outside the UK. No personally identifiable information is sent. You can opt out using the Google Analytics Opt-out Browser Add-on. See Google's privacy policy.
• Calendly (for scheduling calls): Calendly's own privacy policy applies to data processed through their platform. You can find it at calendly.com/privacy.
• Google Fonts (fonts loaded from Google's servers): Google may log the request. See Google's privacy policy.

We do not sell your personal data to any third party.

6. Data retention

We retain your personal data only for as long as necessary for the purposes set out in this policy, or as required by law. Enquiry and correspondence data is typically retained for up to 3 years.

7. Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to or restrict how we process your data.
• Request a portable copy of your data.
• Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please contact us via the contact page. We will respond within 30 days.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of internet transmission is completely secure.

9. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page will reflect any changes. We encourage you to review it periodically.

10. Contact

For any questions about this policy or how we handle your data, please use our contact page.